Service Agreement and Resource Reservation

By submitting payment, Client agrees to the following terms. This payment constitutes a binding service agreement between Client, Holden Timeless Beauty, and Qinary Corporation, an Arizona corporation ("Company"). Upon execution of this agreement, a dedicated team is assembled and assigned to Client's account. All fees are billed in advance to reserve team capacity and production resources, and payment is due in full regardless of utilization. Non-participation, including missed meetings, unanswered communications, or failure to supply access or materials, does not constitute grounds for cancellation, pause, credit or refund. All fees are stated and charged in United States dollars.

The Two Parts and How They Are Billed

This agreement has two parts. Part one is a one-time setup fee of $1,250, being Client's half of a $2,500 setup shared with a separate agreement for Dr. Amanda Holden's personal accounts. Part two is a monthly fee of $1,500 per month with a minimum term of three consecutive months. On execution Client pays $2,750, being the setup fee and the first month together, and $1,500 is then charged automatically on the same date in each following month, or on the last day of a shorter month. The three month commitment therefore totals $5,750 including the setup fee. This agreement stands on its own and is not conditional on the separate personal agreement.

Minimum Term and Cancellation

The monthly service requires a minimum commitment of three consecutive monthly payments. The parties will review the engagement together in January 2027. Following the initial term, the service continues on a month-to-month basis and requires thirty days written notice prior to the next billing date to cancel. Early termination during the initial term requires payment of all remaining months in the commitment period.

Scope

Part one covers a written account recovery checklist, connection of Client's one Instagram account and one TikTok account to Company through a live session with Client so that no passwords are sent to Company, collection and organization of Client's existing recorded content, review of any posts already scheduled, and a one page summary of the brand and compliance rules supplied by Client's parent organization. Part two covers a local social strategy and brand persona for HTB, a patient avatar modeled from third party data, publication of three posts per week to Client's one Instagram account and one TikTok account, which cover all of Client's locations, including editing, captions, on-screen text, covers, tagging and scheduling, comment management with pricing, booking and medical questions referred to Client's staff, the private client portal and a shared Slack channel, monthly analytics, one Instagram Live per month with Buck Wise of approximately ten minutes, and one studio session per month at Company's studio in Scottsdale, Arizona, including its editing into short form content. Unused Instagram Lives and studio sessions do not roll over. Client's travel to Scottsdale is Client's responsibility.

Filming at Client's Locations

At Client's request, Company will film at Client's locations for a day fee of $2,000 per filming day, plus two round trip flights, a rental car and, where the day requires it, hotel accommodation, each billed at cost. Company will quote each trip in writing before booking it, and it is billed on a separate invoice. Where a single trip also serves Dr. Amanda Holden's personal agreement, the day fee is charged once.

Not Included

Excluded from this agreement and available only under a separate scope and fee: brand and marketing work belonging to Client's parent organization, website work, paid advertising management and advertising spend, email and newsletters, public relations, platforms other than Instagram and TikTok, and Dr. Amanda Holden's personal accounts, which are covered by a separate agreement.

Brand Rules, Medical Claims and Patient Consent

Client will supply the brand, marketing and compliance rules set by its parent organization, and Company will follow them in everything it publishes for Client. Client is responsible for the accuracy of treatment, pricing, provider and medical information supplied to Company, and for obtaining and keeping written consent from any patient who appears in content supplied to or filmed by Company. Company does not provide medical advice in comments or messages and refers those questions to Client's staff. Upcoming posts are visible to Client in the portal calendar, and Client may ask for any post to be held or removed at any time. Content supplied by Client is otherwise treated as approved for publication.

Access and Accounts

Client is responsible for recovering its accounts, logins and content from any previous provider, and for keeping two-step verification on devices it controls. Company is not responsible for access, content or data held by third parties. Client's accounts remain in Client's name throughout, and Company's access is removed at the end of the engagement.

Results

Social platforms are third-party systems that Company does not control. Reach, followers, engagement and bookings depend on factors outside this engagement, including platform changes and market conditions. Services are provided on a best-effort professional basis and no specific result is guaranteed.

Content and Intellectual Property

All content, strategies, brand assets and deliverables created by Company on behalf of Client remain the intellectual property of Client upon full payment. Company retains the right to showcase work in portfolio, case studies and promotional materials unless Client provides written objection.

Refunds

Qinary Corporation does not issue refunds under any circumstances. Payment of any invoice constitutes acceptance of these terms.